Böckelt TOWER® Service | International
EXCELLENT BÖCKELT SERVICE FOR CLEVER PRODUCTS
We want to impress you with more than just our products. We also set standards in customer service. Böckelt service starts even before our products are delivered. We work together with you hand-in-hand from the first discussion on and support you in the project planning. Naturally this Böckelt service continues in the support after the products are delivered.
BÖCKELT TOWER® International with direct customer contact worldwide
Together with professional regional partners our top priority is direct contact to our customers – throughout Germany and worldwide. We carry out requirements analyses on site, so that we can offer the optimal product to every customer. If this is not possible, we rely on modern aids. All Böckelt software is available in multiple languages and it can be adapted to the individual needs of every user.
Böckelt – solving problems via remote maintenance
In addition to our convenient installation service we also offer the cost-saving alternative of self-installation. Of course, in this case we do not leave you alone, rather we are at your side in word and deed. Nevertheless, should a problem occur we can usually solve it quickly and without complication via remote maintenance. However this Böckelt service is more the exception than the rule: Fundamentally, all products have a robust structure without any wear parts worth mentioning, all products are designed for a long service life and also deliver convincing performance in harsh day-to-day work conditions.
Sustainable increase of productivity
We deliver custom concepts that optimize your material flow. In this regard our well thought-out BÖCKELT TOWER® storage and logistics system offers far more service than merely the possibility of storing metal sheets, plates or complete metal sheet packages. We look forward to teaming up with you and developing the custom concept that is best suited when it comes to increasing the productivity of your company.